All sales are final. Please check in your reservation a minimum of 15 minutes prior to curtain time. All unclaimed reservations will be released to waiting ticket buyers 15 minutes before curtain. Please arrive on time for the performance. There is no late seating for MET productions. Any late seating exceptions are entirely at the discretion of the management. If seated late, your original seat may not be available (if your event has assigned seating).  Thank you for arriving on time. Questions regarding our refund policy can be directed to boxoffice@metkc.org